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Recovering From a Storm

PSE&G works around-the-clock to safely restore power to customers as quickly as possible.

Crews work to restore electricity to the largest numbers of customers first, taking into account “priority” customers, such as hospitals, police stations, fire stations, water and sewer facilities, communications facilities (TV, radio, and telephone), and customers on life-sustaining medical equipment.  At the same time, the utility restores power to homes and businesses, starting with the circuits serving the largest number of customers.

We also work hard to safely restore gas service after flooding.  Water must have receded, and in most municipalities, customers must have verification (via an inspection of the premises) that their building can be occupied safely. If the inspector finds damage to the meter box or gas appliances, the customer must have a contractor make repairs and get a town re-inspection before PSE&G can restore service.

Community Resources

The American Red Cross provides immediate emergency assistance to people affected by disaster, such as; shelter, food and water, health and mental health services to address basic human needs. To locate your local Red Cross Chapter, go to www.redcross.org.

The Federal Government has set up a website that allows people to apply online for disaster assistance. http://www.disasterassistance.gov/


Call 2-1-1 by simply dialing 2-1-1 from any phone to learn about your local community resources or visit: www.info@211.org.


For complete information on all state social services and on-line applications please visit  NJ HELPS http://www.njhelps.org.

For more information, please visit:  http://www.pseg.com/home/customer_service/outage_info/resources.jsp  

Weathering the Storm /
Helpful Guide for Customers

View PSE&G’s customer brochure to learn how our storm restoration process works.


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Customer Service /
Report a Power Outage

Log In to My Account or call 800-436-PSEG (7734).


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PSE&G Outage Center /
Check the Outage Maps

View outage and restoration information in our service territory.


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Outage Updates /
Follow us on Twitter and Facebook

For the latest on outages, safety messages, and storm updates.


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