Newsroom /

PSE&G media update – Apr. 23, 2012 at 4 a.m.

(NEWARK, NJ – April 22, 2012) At this time, PSE&G is working to restore service to about 300 customers who are without power due to the spring storm that began Sunday, bringing driving rain and heavy wind gusts. The outages are scattered throughout the utility’s service territory.

The state’s largest utility brought in additional crews last night to respond to outages.

To report downed wires or power outages, customers should call PSE&G’s Customer Service line at 1-800-436-PSEG.  PSE&G uses an automated system to handle customer calls as efficiently as possible. Customers who get an automated response when calling PSE&G are encouraged to use it, as it is designed to route their calls to the right destination quickly. The system also provides the option to speak directly to a customer service representative. If you have specific information regarding damage to wires, transformers or poles, we ask that you speak with a representative to provide that information.

Customers with a handheld device, or who are at an alternate location with power, can also report power outages and view the status of their outage by logging in to My Account at pseg.com. General outage activity throughout our service territory is available online at www.pseg.com/outagecenter and updates are posted on pseg.com during severe weather.

Public Service Electric and Gas Company (PSE&G) is New Jersey’s oldest and largest regulated gas and electric delivery utility, serving nearly three-quarters of the state’s population. PSE&G is the winner of the ReliabilityOne Award for superior electric system reliability. PSE&G is a subsidiary of Public Service Enterprise Group Incorporated (PSEG) (NYSE:PEG), a diversified energy company (www.pseg.com)