Consumer Protections

There are a number of strong consumer protections built into New Jersey energy restructuring. Under the state's new Energy Competition Law, before you can be switched to another supplier, a supplier must obtain your permission. If you are switched from one supplier to another without your authorization, you may have been "slammed." For your protection, there are severe penalties against any company engaging in slamming. If you feel you have been slammed or have questions about a supplier's license, call the Board of Public Utilities at 1-800-624-0241.