Regional Public Affairs (RPA) understands all aspects of the utility business, from power plant operation, to products and services and customer billing inquiries. RPA builds on PSE&G's 100-year legacy in service and excellence to nurture relationships with key external constituencies, and help establish energy related public policies that support PSE&G's business plans, customers and markets.

RPA integrates creative solutions to support consumer education regarding service delivery and legislative issues in a changing energy marketplace - a marketplace that brings with it new challenges and opportunities.

The RPA Managers serve as company liaison to elected officials, and business and community leaders for the approximately 300 municipalities and 3.5 million electric and gas customers that PSE&G serves. They organize public forums to provide customer education on emerging energy issues, the safe and reliable delivery of energy services, and the investment in human resources and infrastructure - and strive to improve the marketability of PSE&G's service territory as a good place to do business.

***Color areas highlight PSE&G electric & gas service territory. Red: E&G; Blue: E only; Green: G only

• Advancing strategies and processes that demonstrate PSE&G's commitment to customer service issues.
• Engaging in the public dialogue to support legislation, regulations and ordinances that enhance PSE&G's leadership position to provide energy services and customer satisfaction.
• Providing assistance to PSE&G's distribution departments on matters impacting local and county government, i.e. permits, licensing, outages, emergency management.