May 2010
- Save time and paper with free Paperless Billing from PSE&G. Instead of receiving a paper bill each month, you’ll receive an email showing your bill amount and due date, and notifying you that your detailed bill is available and ready to view online. To enroll, visit www.pseg.com/paperless
- Did you know that money is still available to help you pay your winter heating bills? The Low Income Home Energy Assistance Program (LIHEAP) application deadline has been extended to May 28, 2010. Call 1-800-510-3102 or visit www.pseg.com/liheap for more information. Don’t delay!
- Did you know you can view your meter reading schedule online? Log in to My Account at www.pseg.com and select “Account Details” to view your schedule for the upcoming year. If you will not be available when the meter reader comes, you can also submit your reading online to avoid an estimated bill.
- PSE&G can help you save money and energy. To learn about ways to manage your energy costs, visit www.pseg.com/saveenergy
- PSE&G can help your business save energy and money. Receive our free monthly electronic newsletter that includes money and energy saving tips, energy tools, answers to energy questions and more. To sign up, visit www.pseg.com/energe
- At PSE&G, we care about our employees. For the safety of our meter readers, please ensure that the path leading to your meter is safe, clear and free of clutter.
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April 2010
- Save time and paper. Manage your PSE&G account online. View and pay your bill, sign up for Paperless Billing, schedule service appointments, analyze your home energy use and more. Register for My Account at www.pseg.com.
- Need help paying your winter heating bill? The Low Income Home Energy Assistance Program (LIHEAP) is available. The deadline to apply is April 30, 2010, so don’t delay!
- Become a Cool Customer today! You’ll receive a FREE programmable thermostat ($200 value) and earn credits on your summer electric bills. To learn more about PSE&G’s Cool Customer program, see the enclosed bill insert.
- PSE&G can help you save money and energy. To learn about ways to manage your energy costs, go to www.pseg.com/saveenergy
- Help keep our employees safe. Please put dogs and other animals behind closed doors when our employees visit your home.
- PSE&G reports payment history information to credit reporting agencies for commercial and industrial customer accounts.
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March 2010
- Need help paying your heating bill? Applications for the Low Income Home Energy Assistance Program (LIHEAP) are now being accepted. To pick up an application, visit your local PSE&G Customer Service Center. For more information, call 1-800-510-3102 or visit www.pseg.com/liheap. The deadline to apply is Friday, April 30, 2010.
- Save time and trees. Manage your PSE&G account online. View and pay your bill, sign up for Paperless Billing, schedule service appointments, analyze your home energy use and more. Register for My Account at www.pseg.com.
- As a 2010 U.S. Census partner, PSE&G encourages you to participate in the U.S. Census. On March 1st, you should have received your U.S. Census questionnaire. Please complete it and mail it to the address provided. It’s only 10 questions, and the information you enter is confidential. Please participate by providing accurate information to help determine funding, services, and decisions in your community.
- Please be safe. You can't see, smell or taste carbon monoxide, but a buildup of this gas can cause illness or even death. Install a carbon monoxide detector on every floor in your home.
- Streetlights help to keep our neighborhoods safe. To report that a street light is out in your neighborhood, go to www.pseg.com/streetlight, or call 1-800-436-PSEG (7734). Tell us the location of the street light, the nearest cross street, and if possible, the pole number (usually located on a metal strip attached to the pole).
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February 2010
- The Low Income Home Energy Assistance Program (LIHEAP) is now available to help you pay your winter heating bill. Please read the enclosed insert to find out if you qualify. The deadline to apply is Friday, April 30, 2010.
- Manage your PSE&G account online. Analyze your home energy use, sign up for Paperless Billing, view and pay your bill, schedule service appointments, and more. Register for My Account at www.pseg.com.
- Do you need help paying your PSE&G bill? The NJ SHARES program helps households that are not eligible for low income programs, but are currently experiencing financial difficulties. Assistance is available on a first come, first served basis, so don’t delay! To find out where to apply, call 1-866-NJSHARES (657-4273) or visit www.njshares.org
- The safety of our employees is important to us. Please put dogs and other animals behind closed doors when our employees visit your home.
- You can't see, smell or taste carbon monoxide, but a buildup of this gas can cause illness or even death. Install a carbon monoxide detector on every floor in your home.
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January 2010
- This bill reflects BPU approved increases in the delivery and supply portions of your gas bill, effective Jan. 1, 2010, as a result of changes in the Capital Adjustment Charges and the RGGI (Regional Greenhouse Gas Initiative) Recovery Charge. A class average residential customer that uses 200 therms per winter month and 1,210 therms on an annual basis, and receives their commodity supply from PSE&G, would see an annual increase of approximately $4 or approximately 0.2 percent.
- This bill reflects BPU approved increases in the delivery and supply portions of your electric bill, effective Jan. 1, 2010. The delivery portion of your electric bill increased as a result of changes in the Capital Adjustment Charges, the Securitization Transition Charges and the RGGI (Regional Greenhouse Gas Initiative) Recovery Charge. The increase in the supply portion of your bill is the result of certain transmission related rate changes. A class average residential customer that uses 722 kilowatthours per summer month and 6,960 kilowatthours on an annual basis, and receives BGS-FP supply from PSE&G, would see an annual increase of approximately $27, or approximately 2.1 percent.
- This bill reflects BPU approved increases in the delivery and supply portions of your electric bill, effective Jan. 1, 2010. The delivery portion of your electric bill increased as a result of changes in the Capital Adjustment Charges, the Securitization Transition Charges and the RGGI (Regional Greenhouse Gas Initiative) Recovery Charge. The increase in the supply portion of your bill is the result of certain transmission related rate changes. The increases vary by rate schedule.
- This bill reflects BPU approved increases in the delivery portion of your gas bill, effective Jan. 1, 2010, as a result of changes in the Capital Adjustment Charges and the RGGI (Regional Greenhouse Gas Initiative) Recovery Charge. The increases vary by rate schedule.
- This bill reflects BPU approved increases in the delivery portion of your electric bill, effective Jan. 1, 2010. The delivery portion of your electric bill increased as a result of changes in the Capital Adjustment Charges, the Securitization Transition Charges and the RGGI (Regional Greenhouse Gas Initiative) Recovery Charge. The increases vary by rate schedule.
- You can't see, smell or taste carbon monoxide, but a buildup of this gas can cause illness or even death. Install a carbon monoxide detector on every floor in your home.
If you worked full or part time in 2009 and earned less than $49,000, you may qualify to receive an Earned Income Tax Credit (EITC) up to $5,657. To obtain general information about the EITC, contact the Internal Revenue Service toll free at 1-800-829-1040 or visit www.irs.gov/eitc, or the NJ Division of Taxation at 1-866-698-9065 or visit www.njtaxation.org. To learn how you can file your taxes free of charge, call NJ’s Hotline at 211.
- Please provide clear access to electric and gas meters for meter reading and repair purposes. Keep the meters free of obstructions and clutter. Do not build enclosures, decks, or other structures over or around meters.
- Manage your PSE&G account online. Analyze your home energy use, sign up for Paperless Billing, view and pay your bill, schedule service appointments, and more. Register for My Account at www.pseg.com.
- PSE&G reports payment history information to credit reporting agencies for commercial and industrial customer accounts.
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December 2009
- Need help paying your heating bill this winter? Applications for the Low Income Home Energy Assistance Program (LIHEAP) are now being accepted. To pick up an application, visit your local PSE&G Customer Service Center. For more information, call 1-800-510-3102 or visit www.pseg.com/liheap. Don’t delay.
- Do you or a family member use life sustaining equipment at home? Let PSE&G know by calling 1-800-436-PSEG, and we will do our best to restore service as soon as possible in the event of an outage.
- PSE&G’s Home Energy Toolkit can help you track your home’s energy efficiency, learn how you spend your energy dollars, compare your month-to-month energy costs, and provide energy saving tips. Go to pseg.com and log in to My Account.
- Save time and trees with Paperless Billing from PSE&G. With this environmentally friendly option, you will no longer receive a paper bill. Instead, you will receive an email each month notifying you that your bill is ready to view online. Paperless Billing also provides quick and secure access to your bill and billing history at any time. To enroll, visit www.pseg.com/paperless
- Please help to keep our employees safe. Make sure the path leading to your meters, and other outside electrical equipment, is free of clutter, ice and snow.
- PSE&G reports payment history information to credit reporting agencies for commercial and industrial customer accounts.
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November 2009
- For a quick and easy way to contact PSE&G, use our self-service features by logging into My Account on www.pseg.com. You can schedule appointments, turn service on and off, view and pay your bill, and much more. If you need to call, it’s best to avoid our busiest times during business hours on Mondays.
- Save time and trees with Paperless Billing from PSE&G. With this environmentally friendly option, you will no longer receive a paper bill. Instead, you will receive an email each month notifying you that your bill is ready to view online. Paperless Billing also provides quick and secure access to your bill and billing history at any time. To enroll, visit www.pseg.com, and log into My Account.
- Do you need your heating system or water heater replaced? PSE&G WorryFree Replacements can help. You’ll get a free price quote before work begins, quality service from a company you can trust, and an easy payment plan. Plus, if you purchase high efficiency equipment, you may qualify for rebates, tax credits and a 24 month payment option. Call 1-800-539-PSEG for more information.
- Cold weather is here! To learn about ways to manage your winter heating bills, go to www.pseg.com/saveenergy.
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October 2009
- Did you know that PSE&G offers Paperless Billing? With this environmentally friendly option, you will no longer receive a paper bill. Instead, you will receive an email each month notifying you that your bill is available and ready to view online. To enroll, visit www.pseg.com, and log into My Account.
- Do you need your heating system or water heater replaced? PSE&G WorryFree Replacements can help. You’ll get a free price quote before work begins, quality service from a company you can trust, and an easy payment plan. Plus, if you purchase high efficiency equipment, you may qualify for rebates, tax credits and a 24 month payment option. Call 800-539-PSEG for more information.
- Help families in financial crisis by contributing to New Jersey SHARES, which helps to pay utility bills of households in need. Visit www.njshares.org or call 1-866-NJSHARES for more information.
- Cold weather is coming! To learn about ways to manage your winter heating bills, go to www.pseg.com/saveenergy
- In October, Customer Service Professionals throughout the country celebrate National Customer Service Week. In honor of this week, PSE&G would like to thank you for your business, and recognize our Customer Service Professionals who work hard to serve you every day.
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September 2009
- Did you know that PSE&G offers Paperless Billing? With this environmentally friendly option, you will no longer receive a paper bill. Instead, you will receive an email each month notifying you that your bill is available and ready to view online. To enroll, visit www.pseg.com, and log into My Account.
- Start up your heating system now, before you really need to use it. By doing so, you'll find out if it's working properly, and avoid a delay if repairs are needed.
- Improving the energy efficiency of your home could lower your federal tax bill, as well as your energy bill! For more information about tax credits for purchasing certain energy efficient home improvements and electric vehicles, visit www.irs.gov/recovery
- Planning to move? Close and open your PSE&G account online. It's quick and easy. Log into My Account at www.pseg.com
- PSE&G’s Home Energy Toolkit can help you track your home’s energy efficiency, learn how you spend your energy dollars, compare your month-to-month energy costs, and receive energy saving tips. Go to www.pseg.com and log in to My Account.
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August 2009
- This bill reflects a BPU approved change in the Delivery portion of your gas bill. This increase is to recover costs associated with Regional Greenhouse Gas Initiative programs and Societal Benefits Clause. Tariff information is available at www.pseg.com.
- This bill reflects a BPU approved change in the Delivery portion of your electric bill. This increase is to recover costs associated with Regional Greenhouse Gas Initiative programs and Societal Benefits Clause. Tariff information is available at www.pseg.com.
- This bill reflects a BPU approved change in the Delivery portions of your electric and gas bill. This increase is to recover costs associated with Regional Greenhouse Gas Initiative programs and Societal Benefits Clause. Tariff information is available at www.pseg.com.
- Did you know that PSE&G now offers paperless billing? With this environmentally friendly option, you will no longer receive a paper bill. Instead, you will receive an email each month notifying you that your bill is available and ready to view online. To enroll, visit www.pseg.com, and log into My Account.
- Start up your heating system before September 13 and save $25. Between September 14 and October 31, there is a $25 turn-on charge. By checking your heating system now, you'll find out if it's working properly, and avoid the wait if repairs are needed. Click here for more information.
- Our goal is to keep the power on, but in case there is loss of power: stay away from downed power lines, keep refrigerator and freezer doors closed, use caution with candles, and turn off lights and appliances to avoid overloading circuits once power is restored.
- PSE&G’s new Home Energy Toolkit can help you track your home’s energy efficiency, learn how you spend your energy dollars, compare your month-to-month energy costs, and receive energy saving tips. Go to www.pseg.com and log in to My Account.
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July 2009
- Due to the transition to our new customer information and billing system, you were not billed for one or more of your WorryFree contracts in April. Therefore, this bill reflects current charges for your WorryFree contracts, as well as charges not billed in April. We apologize for any inconvenience this may have caused.
- You can now manage your PSE&G account online. View and pay your bill, enroll in Paperless Billing, sign up for WorryFree contracts and more! Log in to My Account at www.pseg.com for more information.
- Summer’s here! Visit www.pseg.com/saveenergy where you can find helpful energy saving information. No internet access? Request a FREE Energy Savers brochure by calling 1-800-854-4444.
- PSE&G's Equal Payment Plan (EPP) allows you to pay the same amount each month for your energy bill. You pay for the exact amount of energy you use, but the total cost is spread equally throughout the year. (Every year, your account is reviewed and you are billed your regular EPP amount minus any credit owed to you, or plus any balance that is due.) To enroll, go to www.pseg.com/epp, or call 1-888-275-7734 (PSEG).
- PSE&G reports payment history information to credit reporting agencies for commercial and industrial customer accounts.
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June 2009
- You can now manage your PSE&G account online. View and pay your bill, enroll in Paperless Billing, sign up for WorryFree contracts and more. See the enclosed bill insert, or log in to My Account at www.pseg.com for more information.
- Please help keep New Jersey’s roads safe. Be mindful of emergency vehicles on the roads. Remember to slow down and respect all traffic cones and signs when you see PSE&G crews working along the roadway.
- PSE&G’s new Home Energy Toolkit can help you track your home’s energy efficiency, learn how you spend your energy dollars, compare your month-to-month energy costs, and receive energy saving tips. Go to www.pseg.com and log in to My Account.
- If you choose to pay your PSE&G bill through a payment agent, please use Western Union. Western Union is the only authorized payment agent for PSE&G. Call Western Union at 800-325-6000, option 2, then option 1 to determine the closest location. We can not guarantee receipt of your payment to any unauthorized agent of PSE&G. You can also pay your PSE&G bill at our Customer Service Centers, or through My Account at www.pseg.com.
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May 2009
- This bill reflects BPU-approved changes in the Delivery portion of your electric bill. These increases are to recover the costs associated with the acceleration of electric capital expenditures related to the improvement in reliability and operation of the distribution infrastructure and to recover costs associated with the implementation of a Demand Response Program at the direction of the BPU. The total impact on an average residential electric customer is an annual bill increase of approximately 0.18%. Tariff information is available at www.pseg.com.
- This bill reflects a BPU-approved change in your gas bill. This increase is to recover costs associated with the acceleration of gas capital expenditures related to the improvement in reliability and operation of the distribution infrastructure. The impact on an average residential gas heating customer is an annual bill increase of approximately 0.38%. Tariff information is available at www.pseg.com.
- If you have coverage under the WorryFree Residential Contracts Program, there will be a small additional monthly charge for some service contracts starting in June. The additional monthly charge will be 19 cents for a dryer, 20 cents for a washer, 27 cents for a dishwasher, and 29 cents for a refrigerator. These charges will be effective on your contract renewal date.
- In our effort to continually improve customer service, we have replaced our customer information and billing system. Due to this upgrade, the number of days billed in May will be slightly higher than the normal number of days in a billing month. This means your bill may be slightly higher than usual. Please be assured that your bill continues to be based on your energy usage. If you are an Equal Payment Plan customer, the change in billing days will not affect your monthly payment.
- Interested in supporting electricity generated from clean renewable sources? For more information, visit www.NJCleanEnergy.com
- Is your home in foreclosure? Help is available, so don't delay! The New Jersey Judiciary Foreclosure Mediation Program provides free housing counselors, free legal assistance, and free mediation to eligible homeowners. Call 888-989-5277, or visit www.njforeclosuremediation.org.
- PSE&G reports payment history information to credit reporting agencies for commercial and industrial customer accounts.
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